Elite K-911, located in North Ridgeville, Ohio, has an origin story rooted in passion and transformation.
“Elite K-911 started as a dog rescue service about 10 to 15 years ago,” Michael, an Elite team member, shares. “From there, it has branched out into rehabilitation, grooming, sport training, and more!” Over the years, this once humble rescue operation has expanded into a dynamic facility, offering a wide range of services to meet the needs of dogs and their families.
Michael joined the team five years ago, making a leap from the restaurant industry into the world of pet care. “I was contracted by a worker of the company while I was working in restaurants,” he recalls. “From the moment I stepped on the property, I was welcomed and knew that this would be a place to grow.” That sense of belonging and opportunity to make a difference is something Michael cherishes, particularly when it comes to his favorite part of the job: “Being able to work with the dogs who are fearful, and taking the time to allow them to feel comfortable again around humans.”
As Elite K-911 grew, so did the need for better management of their operations. “We were shopping around, unhappy with the software that was being used,” Michael explains. That search led them to Gingr, a solution that transformed how the business operates. “Anytime we run into an issue with scheduling, payments, or anything else, Gingr has helped in every aspect!”
One of the standout features of Gingr for Elite K-911 is it's customizability. “The customizability of Gingr is amazing,” Michael says. Gingr's features can be manipulated to fit exactly what a business needs, whether it’s for training, grooming, or day-to-day management. This adaptability ensures that Elite K-911 can continue delivering high-quality services while keeping its operations seamless.
Reflecting on how Gingr has impacted the business, Michael shares, “It has brought our team together in a way we weren’t prepared for. It has allowed us to grow at a rate that we are comfortable with!” With the right tools and a passionate team, Elite K-911 is a place for dogs to thrive and employees to find purpose and growth.
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