Client & Pet Management

• Upload photos of owners and pets.

• Go paperless with digital waivers/agreements.

• Store vaccination records, track expiration-dates, automate reminders/notifications.

• Track daycare and boarding package credits.

• Track account balances.

• Manage reservations, appointments and deposits right from the owner or pet profile.

• Track all transaction history and details.

• Record ‘hidden’ employee notes about the owner and/or pet.

• Use Custom Icons to easily communicate pet-care needs and details to your staff.

• Track calls, emails and SMS (2-way SMS add-on).

• Assign bar-codes to owners.

Online Booking / Customer-Portal

• Branded with your logo, optional custom js and css.

• Customizable lead forms, customer self-registration, pet forms and reservation forms.

• Mobile-friendly, screen-responsive. No native-app required.

• Easily link from your web-page, social media and emails. Or embed/i-frame in your website.

• Customers can sign waivers/agreements online.

• Customers can upload files, vet-records.

• Customers can view photos, videos and web-cams (with iDogCam integration).

• Customers can request boarding or daycare reservations, grooming appointments, and request enrollment in group classes.

• Customize what services are available on-line, what are only available through the business.

• Recurring/repeat appointments or reservations.

• Customize what forms/fields are required for certain reservation-types.

• Availability calendar settings.

• Up-sell additional activities and services.

• Sell packages online.

• Collect deposits online.

• Embed contact us forms directly on your website that feed back to Gingr.

• Contact us to learn more about Gingr’s online booking features!

Dashboard: Check-Ins/Outs, Reservation Management

• Quick view of all pets Expected, Going Home and Checked In, reservation Requests.

• Search/filter by reservation/appointment-type, custom icons.

• Easy view of add-on services. Add new services, mark as complete.

• 1-click check in for reservations.

• Quick-Check-in multiple pets from multiple owners.

• Quick check in multiple pets from multiple owners at once.

• Check-in pop-up warnings for expired vaccinations, unsigned agreements, custom icons.

• Check-in form for boarding reservations to ensure you have all the details.

• Quick check-out to point-of-sale, payment collection.

• Quickly create ‘report cards’ to send out photos/videos and notes to customers.

• Post Notices to staff.

• Quick navigation to all features/pages, calendars.

• Quick login/out for employee-users/permissions.

• Quick staff clock-in using TimeClock.

• Customize tabs and quick-links/bookmarks.

• Reservation/appointment summary widgets.

• Local-weather widget.

• Print reservations reports right from the dashboard.

• CONTACT US TO SPEAK WITH A CONSULTANT

Reservation and Service settings

• Customize reservation and service descriptions with photos, rich html text.

• Set what is available on online customer-portal, what is ‘staff-only’ scheduling.

• Capacity-group settings.

• Automatically convert from one reservation-type to another (i.e, half-day daycare to full-day).

• Automatic email and SMS confirmations and reminders.

• Customize email text for each reservation/service-type.

• ‘Require completed reservation prior to this reservation-type’ settings.

• Advanced pricing-rule / rate-modifier settings (2nd pet rate, multi-night rates, VIP, etc).

• Add-on services settings to each reservation-type, with frequency options, scheduling, automatic pricing.

• Automate pricing rules/rate modifier settings (2nd pet discount, free bath after 5-days, peak holiday rate, etc).

• Waitlist management.

Packages

• Sell pre-paid packages (aka ‘punchcards’) for daycare, boarding, services.

• Enable customers to purchase online.

• Automate memberships payments and reboot of credits.

• Automate deduction of credits when pet checks-out.

• Automatic renew reminders to customers.

• Set per location, or enable use across multiple locations.

• Establish control-access memberships for dog-parks (with integration with Kisi).

Lodging/Kennel Calendar

• Set capacity limits for each lodging unit by number of pets and maximum weight.

• Toggle on/off to show only vacant, or only occupied units.

• Filter by reservation-type.

• View expected capacity by percent, and number of available units for each day.

• View each reservation’s start- and end-days, transfer days.

• Drag-and-drop lodging transfers and reassignments.

• One-click to view the pet’s reservation details.

• 1-click advance by day/week/month.

• CONTACT US TO SPEAK WITH A CONSULTANT

Facility-Appointment Calendar

For grooming, training and other scheduled appointments.

• View all scheduled appointments by day/week/month.

• View by specialist (groomer, trainer).

• Set unique schedules for each groomer/specialist.

• Schedule new appointments right from calendar.

• Drag/drop to reschedule or reassign to another specialist.

• Block out ‘unavailable’ times on groomer’s calendar.

Communications

• Automatic reservation- and appointment- confirmations and reminders by email and SMS.

• Automatic vaccination reminders to customers.

• Text or email Report Cards with photos & videos to your customers.

• Automatic email and SMS notifications to your staff (set notification-groups).

• Optional 2-way SMS, with text-log.

• Track email and calls with call records by customer.

• Send out post-reservation/appointment surveys.

• Post Notices to your staff.

• Optional online reviews and reputation-managment integration with Broadly.

Retail/POS

• Easily add retail items to a pet’s reservation/appointment.

• Do stand-alone retail sales.

• Automatically sync with credit-card reader (requires merchant account with our card-processor).

• Track inventory. Export to .csv and upload new inventory by spreadsheet.

• Use bar-code scanners.

• Print labels.

• Report COGS, profits by item.

• Sell retail items online from customer-portal (in dev’).

• CONTACT US TO SPEAK WITH A CONSULTANT

Marketing

• Send out customized email- and SMS-campaigns in minutes.

• Drag/drop building blocks into the email.

• 7 template designs included.

• Query by customer-reservation data (‘no reservations in past 30 days’, ‘all reservations next 30 days’, ‘no vaccinations’, etc).

• Filter by previous/future reservation type (i.e, daycare, boarding, grooming).

• Add system-variables to personalize (i.e, first_name, pet_name, current_balance)

• Run campaigns from reports (customer debt, reservations by date-range, etc).

• Schedule Email marketing in advance (SMS send now).

Employee Management

• Extensive user-permission settings.

• Notification system for staff, with mobile notification-app.

• Time-clock, with time-worked report and time-sheets.

• Daily check-lists for your team.

• To Do Lists for every employee.

• Specialist (groomer, trainer) scheduling for every day.

• Commissions tracking and reporting.

• Tip collection and reporting.

• Dashboard - Notices to communicate with your staff.

• Staff scheduling add-on features (in development).

• CONTACT US TO SPEAK WITH A CONSULTANT

Training

• Set trainer’s calendars and availability for private lessons.

• Manage commissions.

• Manage group classes, assign trainer.

• Automatically block-out trainer’s private lesson availability when instructing group classes.

• Board and Train functions, automate default pricing and add-on training services.

Integrations

Credit Card Processing Integration - streamline and automate payments with our integrated card-processing partner. More Information HERE.

Tw0-way SMS (optional subscription with Gingr).

Online Reputation Management and automated reviews - Broadly.

Control-Access - Kisi.

Sync Gingr with other online software: Zapier. 1-way ‘zaps’ to programs like MailChimp, SalesForce, etc.

Accounting - Quickbooks Online (in development).

Ready to learn more? Need any clarifications? CONTACT US TO SPEAK WITH A CONSULTANT

Get Gingr for as low as $2.58/day

                  Your Gingr subscription starts the day you pay your first payment.                 

                  * Prices are per location based on annual billing cycle.

                  ** Return SMS prices may vary outside North America.

 **Unlimited SMS included in the U.S. Subscriptions outside the U.S. require a SMS account in the country of operation.

Your Gingr subscription will also earn you discounts with several of our industry partners, including Broadly and PACCC.