Customer Story

Anything is Paws-ible

Ask any small business owner and they will tell you that with growth comes growing pains.

Just ask Tracy, the general manager of Canine Country Club, a multi-purpose pet resort in Pennsylvania that offers clients overnight boarding, grooming, indoor and outdoor play pool areas, and event space.

Tracy has seen her business grow from 10 employees at one location 10 years ago, to nearly 70 employees spread across two locations today.

Having started out as an entry-level employee, and working her way to the top, Tracy understands the operational needs of Canine Country Club better than anyone. So when Canine Country Club was about to open their second location, owners Dashia and her husband Cody tasked Tracy with sourcing software that had the capacity to handle a high volume of client data spread across multiple locations, and the ability to support the needs of the business into the future.

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“We needed to switch from our previous software when we expanded into two locations and I wanted something that was web-based and had a shared client database between locations,” explains Tracy.

One thing was immediately clear, because Canine Country Club offered so many personalized services to their clients, giving them the ability to customize an experience for their dog, Tracy needed to find software that was built specifically with pet-based businesses in mind in order to keep operations running smoothly,

With almost 70 staff members using the cloud-based platform, all with varying levels of computer skills, the software Tracy selected also needed to be easy to use and have dependable customer service. After a lot of research, Tracy decided on Gingr.

“I remembered seeing Gingr before and I always loved their user interface - it was clean, organized, and simple,” she says of Gingr. “I ask a lot of questions via the chat feature. It is really nice to have support available, even for just quick questions. It saves me the time of testing and experimenting with how things work. We made the switch to Gingr and haven't looked back!”

With Gingr, Canine Country Club has scaled their business while staying true to their mission of ensuring that each pet in their care receives the personalized attention they deserve!

Industry
Boarding, Grooming
Challenge
With multiple locations and a large workforce, the pet resort sought out software that could securely handle large amounts of data.
7+
Years Using Gingr
Favorite Feature
favorite-Chat-logo
Chat Support
“I ask a lot of questions via the chat feature. It is really nice to have support available, even for just quick questions. It saves me the time of testing and experimenting with how things work. We made the switch to Gingr and haven't looked back!”
Tracy
General Manager
Gingr paw icon

Learn More About Gingr

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FrenchBulldog

Who’s Gingr for?

Gingr was developed for busy pet-care pros who want more tail-wagging and less task-juggling. No matter the service—boarding, grooming, daycare, you name it—we’ve got you covered with all-in-one software that helps you optimize operations easily. Manage scheduling, billing, and client engagement while focusing on what matters: your four-legged clients!
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SmallDog

Furr-tastic Features Built For You

Our platform offers pet-care professionals a powerful suite of tools to streamline every aspect of their operations. From seamless scheduling and automated billing to integrated payment processing and customizable client communications, Gingr handles the details so pet-care pros can grow their businesses. With add-ons, reporting tools and automated appointment reminders, or features help boost revenue, cut busywork and build customers for life!
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Priced for Pet-Industry Success

Gingr’s plans are designed to bring state-of-the-art pet-care software within reach of any business size. Our pricing is simple and affordable, offering flexible options that grow with you as your services expand. With Gingr, you get top-tier technology without breaking the bank, so you can run your business smoothly. Every plan includes customer support seven days a week from 5 a.m. to 6 p.m. MST.