We just went through Kennel Connection's server update. Do we really want to switch again?

We get it — change fatigue is real. But Gingr was built cloud-first from day one, which means no disruptive server migrations, no local installs, and automatic updates. The transition is handled by our onboarding team, and most facilities are live within 30 days. This is the last switch you'd need to make.

How should I compare Gingr's cost with Kennel Connection?

Start with the features your facility needs, then compare what’s included in each provider’s plan. Review subscription fees, optional add-ons, payment-processing fees, and any onboarding or data-import charges using the same billing frequency. We’re happy to help you compare Gingr’s plan options with your current setup.

I prefer phone support. Does Gingr offer that?

Gingr provides support via chat and email with fast response times. Many facilities find that chat-based support is actually quicker for resolving issues. And because Gingr is cloud-native, you'll need support less often in the first place.

How does migration from Kennel Connection work?

Our onboarding team handles the heavy lifting. We import your client records, pet profiles, and booking data. Most facilities are up and running within a 30 days with full training included. Your dedicated migration specialist is with you every step of the way.

My staff has used Kennel Connection for years. Will they be able to learn Gingr?

Gingr's modern interface is intuitive and well-organized. In fact, many new hires already know Gingr from working at other facilities. Our onboarding team provides hands-on training and an integrated learning platform, GingrU, to walk your team through features right inside the software.

What about offline access?

Gingr is cloud-based and requires an internet connection. Most facilities find that reliable internet (including a mobile hotspot as backup) makes this a non-issue. The tradeoff is significant: automatic updates, no local installs, access from anywhere on any device, and a platform that's always current.

I've been with Kennel Connection for 10+ years. Is it really time to switch?

Your loyalty speaks volumes. The question is whether KC has kept pace with what your business — and your clients — need today. Do your pet parents expect an app? Do you want online booking without re-entering data? Do you need marketing tools built in? If the answer is yes, it's worth a conversation.

Why Gingr

Gingr vs. Kennel Connection

Time for a Modern Platform?

Kennel Connection has served the industry for over 30 years. But if you're juggling separate tools for texting, payments, and online booking — or dealing with recent update headaches — it might be time to see what cloud-first really looks like.

Native Online BookingIntegrated Payments & SMSPet Parent AppNo Workarounds Needed

Book a Demo

See Pricing

Compare Subscription Costs and Optional Services

An honest look at how the two platforms serve today's pet care facilities.

Feature		Kennel Connection
Starting price	$105/mo	$89/mo
Online booking	Native, real-time	Manual re-entry from email
Pet parent app	Native downloadable app	No app
Report cards	Yes (50M+ sent, modern & customizable)	No
Marketing tools	Built-in	No
QuickBooks Online	Reliable sync	Limited / manual
In-app onboarding	Supported onboarding	No
Multi-location	Yes	Limited
Membership & loyalty	Built-in	Basic
Phone support	Phone, chat + email (fast response)	Yes

Pet Parent App

Give clients a dedicated app to book appointments, check in, and receive updates. It's the experience modern pet parents expect — and KC doesn't offer one.

Automated Report Cards

Over 50 million photo and activity updates sent to happy pet parents. Report cards build trust and keep clients coming back.

Native Online Booking

Clients book directly through your website or the Gingr app. No email forms, no manual re-entry, no missed bookings.

Built-In Marketing

Promotions, email campaigns, and integrations with MailChimp — all without leaving the platform or paying for another tool.

PreCheck Digital Check-In

Streamlined curbside check-in makes mornings smoother for your staff and more convenient for your clients.

Deep Integration Ecosystem

Zapier, MailChimp, Salesforce, QuickBooks, iDogCam, Kisi — Gingr connects to the tools that power your business.

Compare Plans and Costs

Compare the features your facility needs, what’s included in each plan, and any optional services. Review subscription pricing, payment-processing fees, and onboarding costs on the same billing basis.

Annual
Monthly

Gingr

$105 – $180

/mo

$105 – $180

/mo

All-in-one

Software$105 – $180
Online bookingIncluded
Payment integrationIncluded
Marketing toolsIncluded
Pet parent appIncluded

Kennel Connection

$149 – $199+

/mo

$149 – $199+

/mo

Add-ons required

Software$89 – $149
Online bookingManual entry
Payment integrationSeparate tool
Marketing toolsNot available
Pet parent appNot available

10M+

Pets Served

150M+

Reservations Processed

9M+

Platform Users

50M+

Report Cards Sent