Gingr vs Paw Partner: Ready to Scale Beyond the Basics?

Paw Partner offers a straightforward platform with good customer service — but as your business grows, you may find yourself bumping against feature limits, SMS overage fees, and a shared customer database. Here’s how Gingr compares.

Your Data Stays Yours No SMS Overage Surprises 50M+ Report Cards with Video Built-In Marketing Tools

Feature Comparison

A detailed look at what each platform includes.

Feature Gingr Paw Partner
Starting price $105/mo $45/mo
SMS / texting ✓ Included $11/mo + overage
Pet parent app ✓ Included +$100/mo (branded)
Staff app ✓ Yes ✓ Yes
Report cards ✓ Photo + video, 50M+ sent Photo only (no video)
Marketing tools ✓ Built-in segmentation Limited
Data privacy ✓ Private to facility Shared database
PreCheck check-in ✓ Yes ✗ No
Multi-location ✓ Yes Limited
Years in market 9+ years Newer, SMB focus

The Real Cost of Outgrowing Your Platform

Paw Partner works for small operations — until it doesn’t. Here are the trade-offs growing facilities run into.

🔒

Shared Database

✗ All Paw Partner customers share the same database — your client data isn’t exclusively yours
✓ Your data is yours. Gingr doesn’t share customer databases across facilities
💬

SMS Costs

✗ $11/mo for 700 texts, then $0.02/text — overage fees add up fast for busy facilities
✓ SMS included in every plan with no overage surprises
📋

Feature Depth

✗ Not as feature-rich — missing advanced scheduling, marketing, and reporting
✓ Full-featured platform with built-in marketing, advanced reporting, and comprehensive scheduling
📹

Report Cards

✗ Report cards can’t send videos
✓ Report cards support photos and video — over 50M+ sent to happy pet parents
📱

Branded App Cost

✗ Branded app is an extra $100/mo with a 2-week build time
✓ Native pet parent app included in every plan — no extra cost
💵

In-App Purchases

✗ Pet parents face in-app purchases
✓ Clean pet parent experience with no upsells or in-app purchases

Monthly Cost Comparison

What you actually pay when everything is added up.

Gingr

$105–$180/mo

All-in-one

Software$105–$180
SMS / textingIncluded
Pet parent appIncluded
Report cards with videoIncluded
Marketing toolsIncluded
Data ownershipPrivate to your facility
Setup fee$300

Paw Partner

$45–$99/mo + extras

Base + add-ons

Software$45–$99
SMS / texting$11/mo + $0.02/text overage
Branded app+$100/mo
Report cardsNo video support
Marketing toolsLimited
Data ownershipShared database
Setup$0 + $100 deposit
Note: Paw Partner’s $45–$99 base price looks appealing, but add the branded app ($100/mo) and SMS overages, and a busy facility can reach $200+/mo — with fewer features and a shared customer database.

Where Gingr Shines

The advantages that matter most for growing facilities.

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Your Data, Your Business

Paw Partner shares one customer database across all facilities on their platform. With Gingr, your client data is private and exclusively yours.

💬

SMS Without Surprises

Unlimited texting included — no $0.02/text overages eating into your margins. A facility sending 2,000 texts/month would pay $37 in Paw Partner overages alone.

📹

Report Cards with Video

Over 50M report cards sent with full photo and video support. Paw Partner’s report cards don’t support video — a feature pet parents love.

📋

PreCheck Revenue

Digital check-in that drives $15–$25 per reservation and saves 5 min per pet. Paw Partner has no equivalent.

📣

Built-In Marketing

Targeted segmentation, promotions, and campaigns included. No third-party tools needed.

📱

App Included, No Upcharge

Gingr’s pet parent app is included in every plan. Paw Partner charges $100/mo extra for a branded app.

Your Team Already Knows Gingr

Chances are, someone on your team has already used Gingr at a previous facility. We’re the platform pet care professionals trust at scale.

10M+

Pets Served

150M+

Reservations

9M+

Users

50M+

Report Cards

Ready for the Modern Evolution?

See why thousands of pet care facilities trust Gingr to run their business. Book a personalized demo today.

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