Customer Story

Bubble Puppy Playhouse is Putting their Best Paw Forward

In Trenton, Michigan, Bubble Puppy Playhouse acts as a one-stop-shop for grooming, doggie daycare, and enrichment activities like a saltwater doggie swimming pool. They even have a popular TikTok account that draws millions of views a year!

@bubblepuppyplayhouse We love swimming days!!! 💜💙#bubblepuppyplayhouse #dogsofttiktok #dogsswimmjng#bestjobever#poolparty ♬ Vacation - Dirty Heads

Arthur, manager of Bubble Puppy, joined his family’s pet-care business after a successful career in the Air Force. But when he started digging into the business’s operations, he discovered the pet-care management software that helped launch Bubble Puppy just wasn’t keeping up with the business’s growth, which by that time had more than doubled.

“Our previous system drove me insane and I knew we needed a change," says Arthur. "After going through several trial runs with other operating systems, my wife told me about Gingr. She watched a trial video, started signing us up, and here we are!”

New businesses face challenges as they grow, and Arthur’s was no exception, but by switching to Gingr’s modern cloud-based software, Arthur can now keep pace with the increased demand for services like grooming, swim time, and daycare.

But Arthur uses Gingr for more than just managing his operations and online bookings. Gingr has helped him build a stronger customer engagement strategy. Interactive features like the daily report card and photo sharing have strengthened his client relationships and helped generate repeat bookings. It’s a customer engagement strategy that’s paid off at Bubble Puppy. Today, the team adds between 1-3 new clients every day!

“We are grateful to be with Gingr,” says Arthur. “It's so easy to use and even fun! Adding icons to describe each dog and being able to add profile pictures and email report cards—I love it!.”

The benefits of using Gingr’s software go beyond interactive features like report cards, intuitive tools like online booking, and improved workflows. If Arthur ever encounters a situation where he needs a little extra help, Gingr’s reliable customer support is there to help him find a solution.

Arthur explains the impact of Gingr’s dedicated customer support by saying, “The quickness of the employees on the helpline, as well as the person you are assigned to when setting up, have been a huge help. If an issue arises and I have no idea how to fix it, the Gingr team gets me an answer within the day.”

Whether the Bubble Puppy staff is splashing around the play pool with their furry clients or checking-in customers for a day at the Playhouse, they know they can trust Gingr to help them put their best paw forward!

Industry
Grooming, Daycare
Challenge
Social media stardom gave business a boost, and they needed a system that could keep appointments organized.
3+
Years Using Gingr
Favorite Feature
report card icon
Report Card
“We are grateful to be with Gingr. It's so easy to use and even fun! Adding icons to describe each dog and being able to add profile pictures and email report cards—I love it!”
Arthur
Manager
Gingr paw icon

Learn More About Gingr

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FrenchBulldog

Who’s Gingr for?

Gingr was developed for busy pet-care pros who want more tail-wagging and less task-juggling. No matter the service—boarding, grooming, daycare, you name it—we’ve got you covered with all-in-one software that helps you optimize operations easily. Manage scheduling, billing, and client engagement while focusing on what matters: your four-legged clients!
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SmallDog

Furr-tastic Features Built For You

Our platform offers pet-care professionals a powerful suite of tools to streamline every aspect of their operations. From seamless scheduling and automated billing to integrated payment processing and customizable client communications, Gingr handles the details so pet-care pros can grow their businesses. With add-ons, reporting tools and automated appointment reminders, or features help boost revenue, cut busywork and build customers for life!
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Priced for Pet-Industry Success

Gingr’s plans are designed to bring state-of-the-art pet-care software within reach of any business size. Our pricing is simple and affordable, offering flexible options that grow with you as your services expand. With Gingr, you get top-tier technology without breaking the bank, so you can run your business smoothly. Every plan includes customer support seven days a week from 5 a.m. to 6 p.m. MST.