As your team heads into one of the busiest times of the year, we know every minute matters. Holiday boarding is filling up fast, grooming schedules are packed, and your lobby is likely overflowing with wagging tails and excited pet parents.

That’s exactly why we built our latest update, designed to reduce friction, streamline daily workflows, and give multi-location businesses more control when it matters most. From smarter packages to clearer location management, this release is all about helping your team work faster, stay organized, and start the new year strong.

Here’s a closer look at what’s new.

A More Flexible Way to Build (and Sell) Packages

Packages are a powerful way to drive predictable revenue, and now they’re easier to manage than ever.

New: Multi-Component Packages

With Multi-Component Packages, you can bundle multiple credit types (like reservations, services, and add-ons) into a single package. This creates a cleaner buying experience for pet parents and significantly reduces manual work for your team.

Here's what you can do:

  • Build packages using a guided configuration wizard
  • Bundle multiple components under one package
  • Set expiration rules once for the entire package
  • Manage pricing and taxes by location rate group
  • Schedule future rate changes with confidence
  • Automatically notify pet parents when credits are low or nearing expiration

In the Business Portal, packages display as a single bundled item with a clear breakdown of what’s included. In the Pet Parent Portal, customers can easily view package details before purchasing.

Even better? All package sales and usage are fully integrated into Gingr’s reporting, giving you clearer insight into revenue and remaining credits at the component level.

multi-component example in Gingr

Location-Specific Agreements 

If you manage more than one location, you know how tricky agreement tracking can be.

With location-specific Agreements, you can now:

  • Assign agreements to one, multiple, or all locations
  • Automatically capture the location when an agreement is signed
  • Show pet parents only the agreements required for their booking location
  • Instantly see agreement status with updated dashboard icons
  • Filter signed and unsigned agreement reports by location

This ensures pet parents always sign the right agreements, and your team always knows what’s required and where.

Faster, Cleaner Search Results for Busy Days

When the lobby is full and phones are ringing, you don't want to be bogged down by your computer.

New Option: Limit Search Results to Current Location

Multi-location teams can now enable a setting that limits search results to owners and pets connected to the user’s current location. This helps staff quickly find the right records without wading through irrelevant results.

Searches now prioritize:

  • Pets with booking history at the current location
  • Matches based on animal name first (not just owner name)
  • Location relevance for faster, more accurate results

It’s a small change that makes a big difference on high-volume days.

search enhancements in Gingr

More Control Over Store Credit

For pet businesses with multiple locations, financial clarity is key.

A new setting allows you to limit store credit usage to the location where it was purchased. This keeps revenue tracking clean, strengthens location-level accountability, and aligns with other location-based financial controls already in Gingr.

Employee Notes That Actually Tell the Full Story

Employee Notes are a vital part of daily communication, and now they’re even more useful.

With this update:

  • Notes automatically capture the user’s current location
  • Notes display location details everywhere they appear
  • Managers can filter Employee Notes and reports by location

Historical notes remain visible across locations, while new notes moving forward provide clearer context and accountability.

employee notes in Gingr

Smarter Owner & Pet Profile Tabs

Pet and parent profiles now include multi-select location fields, making it easier to filter records across reservations, invoices, agreements, deposits, report cards, and more.

For staff working across locations, this means fewer clicks, better visibility, and less confusion, especially during peak seasons.

Flexible Evaluation Results for Multi-Location Teams

Not every business handles evaluations the same wa, —and now Gingr supports that flexibility. You can choose whether evaluation results:

  • Apply only to a single location
  • Default to all locations (with staff control)
  • Always apply system-wide

This gives you consistency where you need it, and autonomy where you want it without extra manual steps.

Stability Fixes That Smooth Out Daily Workflows

Alongside new features, Gingr 4.6.0 includes a wide range of fixes and improvements across the app, including:

  1. Membership pricing and renewal corrections
  2. Pet Parent Portal booking and agreement prompts
  3. Checkout, deposit, and invoice accuracy improvements
  4. Communication reliability updates
  5. API and reporting enhancements

All designed to reduce friction, prevent errors, and keep your day running smoothly.

Recap & Resources

Team Gingr led a video walkthrough of new features and enhancements in our 4.6.0 release, which you can watch on your own time here. Want just the highlights? Here's the latest:

bullet list of Gingr 4.6.0 highlights

Built for Busy Pet-Care Teams
Every update in Gingr 4.6.0 was built with one goal in mind: more tail wags, less busywork. Whether you’re managing one location or many, these improvements help your team stay focused on what matters most—the pets in your care.

Log in to your app to see these updates in action!

 New to Gingr? Join the pack and explore our latest enhancements — book a demo today!

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