What’s New in Gingr 4.4: Membership Flexibility + Easier Customer Sales

At Gingr, we’re always working to help pet-care professionals run their businesses more efficiently. From dog daycare and boarding to grooming and training, we know your time is best spent caring for pets, not wrestling with software.

That’s why our latest update, Gingr 4.4, focuses on flexibility, automation, and security. With new membership tools, improved customer portal features, and behind-the-scenes enhancements, Gingr 4.4 helps you deliver an even smoother experience for your staff and pet parents alike.

Membership Flexibility: Signatures Optional for $0 Memberships

Building loyalty shouldn’t require extra steps. In Gingr 4.4, businesses offering free or $0 memberships now have the option to skip the signature requirement during enrollment.

This makes it easier to roll out loyalty programs, referral rewards, or free trials—all without creating unnecessary friction for your customers.

Of course, you can still display terms and collect signatures if you choose. Agreements remain easy to send via SMS or display on a signature tablet, giving you full control over your process.

Why you’ll love it:

• Faster setup for free memberships
• Fewer barriers for pet parents joining programs
• Full flexibility to adjust requirements before enrollment

Sell Memberships in the Pet Parent Portal

Empower your customers to sign up anytime, anywhere. With Gingr 4.4, pet parents can now purchase memberships directly from the Pet Parent Portal, no phone calls or in-person transactions required.

Once enabled, customers will see a new “Shop Memberships” tile in the portal’s Shop section. From there, they can:

• View membership options and benefits
• Choose a start date and payment method
• Review and agree to terms before enrollment

You can manage these options right from your Membership Admin settings or Portal Customization page, giving you total control over what’s available for online sale.

Why this matters:

• Boosts membership sales through convenient self-service
• Reduces front-desk workload
• Provides transparency with automated billing and stored agreements

Pro Tip: All agreements are automatically saved in both the Business Portal and Customer Portal for easy access—keeping your records organized and secure.

Special Pricing Benefits Now Apply Online

Your members’ discounts now extend to their online experience!

Previously, special pricing for members only applied in-store. With Gingr's latest release, member discounts automatically apply when shopping through the Customer Portal or the Gingr for Pet Parents app.

When a member adds retail items or packages to their cart, the correct discounted pricing displays right away, providing a consistent, transparent shopping experience.

Result: Happier customers, fewer manual adjustments, and more online revenue.

Stronger Passwords = Stronger Security

Protecting your business and customer data is always a top priority. Gingr 4.4 introduces enhanced password security requirements that align with modern best practices, making accounts more secure across the platform.

This update helps keep sensitive data safe while giving you and your customers greater peace of mind.

Smoother Payments & Clearer Approvals

Gingr Payments just got smarter. Our latest updates improve the clarity and consistency of the approval, refund, and deposit process to ensure your records and reports always reflect the correct financial data.

Key highlights:

• Deposit refunds after checkout can now only be processed from the invoice view to ensure accuracy.
• Inventory items can only be returned once per quantity, preventing duplicate returns or inflated stock counts.

These refinements enhance financial reporting accuracy and keep your operations running smoothly behind the scenes.

General Fixes, Enhancements & Portal Improvements

We’ve also made dozens of smaller updates across Gingr to improve performance, reliability, and user experience.

Pet Parent Portal Improvements

• Updated Gingr for Pet Parents mobile app (available on Google Play and the App Store).
• Click-reduction enhancements streamline booking by auto-selecting options when only one is valid.
• Improved invoice displays for remaining package credits.
• Fixed membership filters to display accurate statuses.

Pet Profile & Check-in Reliability

• Corrected data handling when checking in multiple pets simultaneously.
• Improved vaccine tracking for accurate immunization icon display.

Notifications & User Management

• Weekly Stats emails now send correctly (no more duplicates).
• Reservation request notifications are restored.
• Page refresh errors after password updates have been fixed.

These enhancements may be subtle, but together they make your everyday Gingr experience faster, more stable, and more enjoyable.

More Learning Links

Explore the Gingr Knowledge Base for step-by-step tutorials on setting up or refining these new features: 

• View Memberships in the Customer Portal (How-To)
• Set Membership Details (How-To)
• Set Membership Financial Settings (How-To)
• Set Up Customer Portal (How-To)
• Membership FAQs
• Sign Membership Agreements and Terms & Conditions (How-To)
• Membership Enrollment (Topic Outline)
• Memberships System-Wide Settings (Reference)
• Set Up $0.00 Membership (How-To) 
• Shop (Feature Overview)
• Make a Purchase as a Pet Parent (How-To)
• Sign Up for Gingr Payments (How-To)

Helping You Spend Time on What Matters Most

From streamlined memberships to enhanced security and payment clarity, Gingr 4.4 was built to make your pet-care business more efficient and your customers even happier.

Take a few minutes to explore the new tools, enable online membership sales, and see how these updates can make a difference in your daily operations. Log in to your Gingr app to see what's new!

Not a Gingr user yet? Get your personalized demo on the calendar today!