How KPro K9 Saved More than 1 Hour Daily With Gingr

In June 2018, after more than two decades in the dog training industry, Evan Stewart, CPDT-KA, took a leap and officially opened KPro K9. What began as the vision of a seasoned trainer has grown into a thriving multi-location dog training business spanning five states, supported by a team of 14 professional trainers dedicated to improving the lives of dogs and their people.

But as KPro K9 expanded and management became more complex, Evan began looking for a new way to oversee operations. The business’s technology simply didn’t have the tools it needed to handle a large, multi-state operation. Keep reading to see how Gingr centralized KPro K9’s operations, saved their team time, and allowed them to focus on building relationships with the dogs in their care.

The Challenge: Scaling Without Sacrificing Standards

Before implementing Gingr, KPro K9 used Pet Exec and Paw Partner, but Evan explained that “neither of [them] could accommodate the exact needs of a multi-state family-owned business.”

As KPro K9 expanded across state lines, operational complexity increased, and the business was:

• Relying on tools (Pet Exec and Paw Partner) that were too rigid to support a rapidly expanding business.
• Drowning in the repetitive, time-consuming administrative busywork of manually collecting and verifying vet records.
• Struggling to maintain unified reporting and operational visibility across a decentralized team of 14 professional trainers.

Gingr’s Solution: Centralizing Multi-Location Pet Business Management

KPro K9 needed an enterprise-level system that could adapt to their unique, non-traditional facility structure. Gingr provided the flexibility and comprehensive tools needed to:

• Automate vet record collection: Gingr's automated vet record requests completely eliminated the manual process of tracking down immunizations, resulting in improved accuracy, efficiency, and compliance.
• Simplify onboarding and documentation: Gingr allowed KPro K9’s team to easily collect electronic signatures, streamlining onboarding and documentation for trainers out in the field.
• Provide enterprise-level visibility: KPro K9 gained a unified, top-down view of operations across all regional locations thanks to Gingr’s centralized reporting and robust customer management tools.

"Neither [previous software] could accommodate the exact needs of a multi-state family-owned business. Gingr is the most comprehensive and flexible model on the market for managing a business like mine."— Evan Stewart, KPro K9 Founder

Results & ROI: Consistency & Seamless Expansion

As KPro K9 continues expanding, maintaining high-quality, consistent experiences is central to the company’s philosophy. Gingr’s multi-location and enterprise features allow the leadership team to: 

• Save time and boost efficiency: Automating vet record requests saves the business over an hour of administrative labor every single day, freeing up staff to focus on building relationships with clients and their dogs.
• Continue scaling across states: Gingr's enterprise features empowered KPro K9 to confidently scale operations across five states while maintaining strict quality control.
• Offer superior customer experiences: Digital signatures and centralized client records ensured a consistent, highly professional experience for every pet parent, no matter where they were located or which trainer they were working with.

With Gingr powering the operational side of the business, KPro K9 can focus on what matters most: those breakthrough moments where trust is rebuilt, communication is established, and dogs and owners truly thrive together.

Running a multi-location pet business or training facility? Get a demo of Gingr to see how our platform can work for you!