Meet Malcolm Aga, the visionary owner of The Pet Resorts, located in Cumming, Georgia. He embarked on his entrepreneurial journey 13 years ago, leaving the corporate world behind to create a haven for our four-legged friends. His business, which began as a start-up in 2010, has undergone a remarkable evolution, expanding to three locations before ultimately downsizing to its current single, luxurious pet resort. Malcolm and his team offer a comprehensive range of services, including Boarding, Daycare, Grooming, and Training.
Malcolm's pet resort quickly gained popularity, with the expansion to two other locations by 2014 and the employment of 30 dedicated pet-loving individuals. Each location was carefully designed to cater to the diverse needs of their clients, both urban and rural. There was a pet resort located in a shopping center, one at an apartment complex, offering exclusive services to its tenants, and a picturesque location in a bucolic farm-like setting, several miles north of Atlanta. The latter boasted a generous 4 acres of outdoor play area for their furry guests to frolic.
However, Malcolm's pet resort journey faced its own set of challenges. Managing such a complex business, spread across different locations, and catering to a wide array of clients, required efficient organization and communication. With so many pet guests to accommodate, ensuring each one's needs were met, and keeping both clients and employees happy was no small feat.
Enter Gingr, the game-changer in the pet resort industry. Malcolm's favorite part about Gingr is the facility calendar. This innovative feature allows him to move pet guests around to different units almost effortlessly. The calendar and booking system is a remarkably efficient and time-saving tool for managing reservations and ensuring that each pet receives personalized care.
With Gingr's support, Malcolm and his team can streamline their operations, ensuring that each pet guest is assigned to the appropriate accommodation, and all services are scheduled seamlessly. The facility calendar's user-friendly interface has revolutionized the way Malcolm manages reservations, pet care, and employee coordination. The system provides real-time updates, allowing him to maximize his resources and provide the best possible experience for both the pets and their owners.
Malcolm Aga's pet resort journey has been nothing short of inspirational. Starting as a single location and expanding to three, then consolidating to one, he and his team have remained dedicated to providing top-notch services to their furry clients and their owners. Gingr has played a pivotal role in streamlining its operations, making it a delightful experience for both the pets and their devoted human companions. With Gingr's support, Malcolm's pet resort is poised to continue its remarkable success story in the years to come, ensuring the happiness and well-being of countless pets and their loving owners.
