Webinar Recap: Highlights from "Gingr Feature Release"

At Gingr, we’re always looking for ways to help your pet-care business streamline operations and boost your bottom line. In our latest webinar, we introduced two exciting features designed to do just that: Memberships and Convenience Fees. If you missed it, here’s everything you need to know!

Gingr Memberships: Drive Recurring Revenue

One of the biggest highlights of this release is Memberships, a game-changing tool that allows pet-care businesses to create recurring revenue streams while offering exclusive perks to their customers.

How Memberships Work

Memberships bundle discounts, credits, and automated payment collection into a seamless, easy-to-manage program. With customizable options, you can offer pet parents the flexibility to choose the membership that best suits their needs.

Key Benefits

• Recurring Revenue: Generate predictable income through automated renewals.
• Loyalty & Engagement: Encourage repeat business with exclusive perks.
• Customizable Offerings: Create tailored memberships with various benefits, such as daycare credits, discounts on grooming, or retail perks.
• Streamlined Billing: Set up automatic payments on a weekly, monthly, or annual basis.

Setting Up Memberships

Configuring memberships in Gingr is straightforward:

• Define Membership Levels: Offer different tiers (e.g., Gold, Platinum) with varying benefits.
• Customize Pricing & Benefits: Set up percentage-based discounts, package credits, or unlimited access options.
• Automate Payments: Choose from flexible billing cycles and let Gingr handle the rest.
• Track & Manage with Ease: The new Memberships Report provides insights into renewals, revenue, and usage trends.

Convenience Fees: Offset Processing Costs

In addition to Memberships, we introduced Convenience Fees, a feature that helps businesses recoup payment processing costs by applying a flat-rate transaction fee.

How Convenience Fees Work

• Available exclusively for Gingr Payments users.
• Applies a $4.50 flat fee per card transaction.
• Automatically added to applicable invoices.
• Compliant with industry regulations and designed to help businesses maintain profitability.

Things to Keep in Mind

• The fee is applied to all card-not-present transactions, including online payments and stored card charges.
• It does not apply to recurring payments (such as Membership renewals).
• Customers are transparently notified of the fee during checkout.

By implementing Convenience Fees, businesses can significantly offset processing costs and improve their bottom line without raising service prices across the board.

Next Steps: Implement These Features Today!

Ready to get started? Explore our Gingr U courses and support articles on Memberships & Convenience Fees to see step-by-step instructions on how to configure them. To ensure successful adoption by customers, remember to train your team on selling memberships and market them across your website, social media, and physical signage! Lastly, use Gingr’s reporting tools to track sales, renewals, and customer engagement.