Last-minute seasonal bookings can be both a challenge and an opportunity for pet-care businesses.
While they can disrupt carefully planned schedules, they also represent a chance to fill gaps and exceed client expectations. Gingr offers powerful tools to handle these situations easily, helping you streamline operations, maintain quality service, and keep clients happy. Let's take a closer look at a few of these features!
Streamline Arrivals with Gingr PreCheck
Speed is key when managing last-minute bookings, especially during busy periods. Gingr PreCheck allows pet parents to confirm their pet’s information, promote add-on services for upsells, and handle paperwork online before arriving.
- Reduce Front Desk Bottlenecks: With fewer forms to fill out on-site, staff can focus on welcoming pets and addressing client questions.
- Improve Accuracy: PreCheck ensures all essential details are captured without the rush of in-person check-ins.
By digitizing the check-in process, you save valuable time while delivering a seamless experience for pet parents.
Maximize Capacity with Waitlists
When your facility reaches its limit, waitlists are a lifesaver for managing demand. Gingr’s waitlist feature ensures that clients can still request a booking, even if your facility schedule appears full.
How Waitlists Work in Gingr:
- When creating a New Reservation from the Customer Portal, customers can add themselves to the Wait List.
- If a cancellation occurs, you have the option to accept and confirm a reservation on the Wait List to fill that spot.
- If a wait-listed reservation is not canceled or accepted before the scheduled start date, the system will automatically cancel it for you.
This feature minimizes missed opportunities while helping you accommodate as many clients as possible.
Stay Ahead with Automated Alerts
Nothing disrupts a booking like missing or outdated vaccination records. Gingr simplifies this process with automated alerts that notify clients about vaccination requirements, expirations, and upcoming bookings.
- Proactive Notifications: Reduce delays by reminding pet parents to update records before they arrive.
- Customizable Alerts: Set alerts for bookings, vaccination updates, or any service-specific requirements.
These automated reminders keep your operations running smoothly while ensuring pets meet health and safety standards.
Anticipate Demand with Gingr Reports
Gingr’s reporting features can help you stay one step ahead of last-minute booking trends. By analyzing historical data, you can prepare for busy periods and adjust staffing or service availability accordingly.
Key Reports to Review:
- Booking Trends: Identify peak booking times or seasons to anticipate demand.
- Client Preferences: Understand the most popular services or times for last-minute requests.
- Capacity Utilization: Evaluate how often your facility operates at or near full capacity.
Armed with these insights, you can create strategies to accommodate last-minute bookings without overwhelming your staff.
Simplify Payments with Gingr Payments
Efficient payment handling is critical for last-minute bookings. Gingr Payments offers integrated payment processing, allowing you to collect fees easily online or in person.
- Faster Checkouts: Pet parents can pay for services directly through the Gingr Customer Portal.
- Flexible Payment Options: Accept payments like card on file, contactless payments, and more to suit client preferences.
- Reduce Errors: Eliminate manual data entry with automated payment processing.
- Secure Payments: With PCI-compliant, point-to-point encryption, you never have to worry about data security.
Simplified payments mean fewer delays at checkout, enhancing the client experience from start to finish.
Managing last-minute bookings doesn’t have to be stressful. With Gingr’s tools—like PreCheck for fast arrivals, waitlists for capacity management, automated alerts, reporting for demand forecasting, and integrated payments—you can handle last-minute requests with confidence and efficiency.
Take the chaos out of bookings with Gingr. Get a personalized demo today!
