Gingr, a leading pet-care business management software company, recently announced several new features and enhancements that appeal to a broader range of pet-care businesses. Thanks to these recent enhancements and a user-friendly interface, the company continues to experience rapid growth in new customer acquisition from doggy daycares, kennels, and pet groomers throughout North America. During the summer of 2022, Gingr signed up its 3,000th customer, a major milestone for the business.
“We are ecstatic to reach this milestone,” says Michelle Ober, CEO at Gingr. “Our mission is to help pet-care businesses thrive by providing exceptional software. Growing our customer base to over 3,000 pet-care businesses is a huge accomplishment and a testament to the passion and talent of the entire Gingr team.”
Gingr has recently launched several new initiatives that have excited both existing and prospective customers, including:
- A mobile app for pet parents, free for all Gingr customers
- Phone support for all customers, joining live chat and email as a customer support channel
- Gingr Payments, the software’s integrated payments processing feature
These new initiatives have increased Gingr’s ability to both grow its customer base and improve its retention metrics. Gingr has experienced gains in these areas since news of these initiatives became available earlier in 2022.
“We researched a lot of different programs, but Gingr always stood out as the most flexible with constant changes and feature updates that grow with us,” says Alex Varney, Vice President of Operations at Pinnacle Pets Play & Stay. “Gingr is the most user-friendly. We continue to keep an eye on the competition, but still, we always choose Gingr!”