Running a successful kennel requires a lot of coordination and attention to detail, and a well-organized staff checklist is crucial for keeping everything running smoothly. By breaking down daily responsibilities, your team can prioritize essential tasks, create a comfortable environment for pets, and provide top-notch care for pet parents. Here’s a list of 8 tasks to include on your kennel staff checklist.
1. Morning Pet-Care Routine
The first task of the day is to care for the pets. This includes checking that each animal has clean bedding, fresh water, and the appropriate food for its diet. Staff should inspect each pet's condition, looking for signs of stress, discomfort, or illness. Ensure that dogs have been let out for potty breaks and make sure all areas are clean and free of hazards.
2. Cleaning and Sanitizing Areas
A clean facility is paramount to the pets’ health and the overall reputation of your business. Staff should clean and sanitize kennels, play areas, and common spaces, removing waste and disinfecting surfaces. Pay special attention to high-touch surfaces and areas where pets may spend the most time.
3. Pet Health and Medication Monitoring
Daily monitoring of pets' health is essential. Kennel staff should record any unusual behavior, eating patterns, or signs of illness. If any pets are on medication, it is important to confirm that they receive the correct doses at the designated times. Document everything to track consistency and share with the pet parent during check-out.
4. Scheduled Walks and Playtime
Physical and mental stimulation is a must for every pet in your care. Schedule regular walks or play sessions for dogs, ensuring they get enough exercise and socialization. This can be a great opportunity for kennel staff to bond with the animals and ensure they’re comfortable in their environment.
5. Customer Communication and Updates
Pet parents appreciate regular updates, especially when their pet is staying overnight. As part of your daily checklist, staff should be sure to send updates or messages, letting pet parents know how their pets are doing. Whether through a quick call, text, or even a photo, this communication builds trust and shows your commitment to quality care.
6. Supply Check and Replenishment
Running out of essential supplies like food, cleaning products, or toys can cause disruptions in the day-to-day operations of your kennel. Each day, staff should check that inventory is at appropriate levels and replenish stock as needed. This ensures the business runs without interruption and that every pet gets the best care.
7. Security and Safety Checks
Kennel staff should inspect the premises before and after each shift to ensure that all gates, doors, and fencing are secure. They should also check for loose areas that could pose a risk to escaping pets. Security checks should also include a review of the facility's overall safety for both staff and pets.
8. End-of-Day Report and Facility Lockdown
At the end of the day, the staff should complete a final walkthrough of the kennel to confirm everything is in order. This includes ensuring pets are safe, areas are clean, and all food and water bowls are removed. Lock all entrances and confirm that the premises are secure. The staff should also write a brief end-of-day report, noting any important details for the next shift.
Having a clear and detailed daily checklist is an essential tool for maintaining smooth operations in your kennel. It keeps the team on track, ensures that pets are well cared for, and helps maintain high standards of safety and cleanliness. By sticking to these 8 tasks, you can create a positive experience for both pets and their parents, building loyalty and growing your business over time.
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