Be ahead of the pack.
Gingr came from a busy dog daycare and boarding business. After pen, paper, whiteboards and outdated desk-top software, we knew there had to be a better way, so we created it. Now it's your turn to enjoy the benefits of modern dog daycare, boarding and grooming software.
Secure & Reliable
Gingr's uptime is remarkable and our cloud encryption is industry-leading. Fear not the hard-drive crash. We've got you covered.
- Live, hot & cold backups. Your data is safe & sound
- Saves credit cards for one-click use without storing actual card numbers
- 24/7/365 monitoring of the application, firewall, and database security comes standard
Customizable & Flexible
Gingr is highly adaptable to your needs and we're always listening for more ways we can help solve your problems. In fact, that's what we love to do.
- Easily set up your registration form, price plans, packages, coupons, and reservation types however best suits your business
- Customize your email and text message templates
- Gingr can almost do a back flip!
(Zero-pressure consultation. Promise.)
What our customers are saying...
Pricing and Guarantee
Gingr is dedicated to your success, which is why we offer:
1. VALUE-BASED SALES CONSULTATION
We buy software too, and feel that any software you purchase should add significant value to your business. We'll help you ensure that Gingr is the right 'fit' for your business, and identify how the software will help you save time and money - even increase your income. Let's ensure that you will receive value well beyond our subscription rates.
2. Live chat and email support
Compared to other software in the industry, expect to need less support with our easy-to-learn software. That said, we're here to help with live chat and email support. Live chat is available 8AM-5PM, M-F Mountain time (UTC-7) and email support is available 24x7x365 (yes, even Christmas). In 2016, live chat average response time was <15 seconds. 72% of all emails were replied to in <1 hour (50% in <30 minutes). We guarantee a 24-hour initial response time. If we miss the deadline, your next month is on us.
3. Dedicated setup support
A dedicated setup representative will hold your hand through setting Gingr up for the needs of your business. Every new business receives 4, 45-minute one-on-one calls with our setup team to make sure all of your questions are answered prior to going live. Additional calls are available for $50/call. In 2016, the average new customer used 2 one-on-one calls with our time.
4. Easy staff Training features
We offer extensive and effective resources to make training easy, including documentation and videos. From our experience, most front desk staff don't require (much, if at all) training to use Gingr for day-to-day operations.
5. 30-DAY MONEY BACK GUARANTEE
If you’re not 100% satisfied with your purchase after thirty days and wish to discontinue service, we’ll refund you every penny you’ve paid us for your subscription. All you have to do is call or email us about your dissatisfaction.
$114.25/MONTH/LOCATION: BILLED annually
+ $200 ONE-TIME NON REFUNDABLE SETUP FEE PER LOCATION
$127/MONTH/LOCATION: BILLED monthly
+ $300 ONE-TIME NON REFUNDABLE SETUP FEE PER LOCATION
Ready to Get Started?
When you're ready to start testing Gingr for your business, you can count on us to be there every step of the way. Simply contact us and we'll get back to you as soon as possible to set up an initial consultation. If you decide Gingr is a good fit for your business, we'll deliver your app within 24 hours with some of the basics already set up. We offer tons of great resources to help you finish setting up and offer free live setup support for your first month. You can feel confident our customer support team will be there to help you succeed.
*for 3+ locations please contact us for pricing by emailing email@example.com. The one-time, non-refundable setup fee includes your basic setup, 4 45-minute live setup calls, and a free template for your data import. Free email and live-chat support is included with all subscriptions. If you need assistance getting your data into the data import template, a $500 non-refundable fee will apply. Additional setup calls are available for $50/call.
- Any computer, tablet or mobile device that does not run Windows XP or Android <= 2.3
- An internet connection (min. 5 MbPS download speed) http://speedtest.net
- The employee side of Gingr is not supported in Internet Explorer. Chrome, Firefox, and Safari (versions 9+) work great!
- The pet parent side of Gingr is not supported in Internet Explorer < 9. IE 9, 10, 11, Edge, Chrome, Firefox and Safari work great!
When can we chat?
After completing the contact form, you'll receive an email with a link that allows you to schedule time on our calendar for a "quick chat" or an online consultation/demo. Be sure to check your SPAM folder if you don't see that email!
Are you already a Gingr customer? If so, the fastest way to receive support is via the Live Chat button in your Gingr app, or from our support site, located here.
Gingr was conceived in 2013 when Lee Salminen, a software engineer and consultant (and regular DDC customer), recognized the pain kennel and daycare owners experienced with existing software solutions, and that it could all be so much easier...
A partnership to alleviate this pain was formed when Lee linked up with local doggy daycare manager, entrepreneur, and obsessive product developer, Aaron Nichols.
Through a strange twist of fate, Mark Tracy, a Boulder-based merchant service provider was introduced to Lee and Aaron to help them bring credit card processing online. It became apparent that expanding the partnership to bring credit card processing in-house was in everyone's best interest, and would greatly improve the product offering.
Through months of meticulous development and real-world testing, Gingr was born! And we must say she's quite the elegant and well-mannered pup. We believe she's exactly the kind of working dog any savvy pet care entrepreneur would want on their team.
The "Tech" guy
Lee is a software engineer and entrepreneur whose career has included internet marketing, web design, and developing life-saving tools and processes for the world's largest disaster response organizations. Lee resides in beautiful Boulder, CO. In his free time, he is enjoying the outdoors with his 2 dogs - Finnlee and Ginger.
the "experience" guy
Alongside a 16-year career in pet services (DDC, boarding, pet-sitting...), Aaron previously founded Ready-Me, a purveyor of high-end emergency preparedness equipment. Aaron brings his passions for product development and pet care to Gingr. Living in Boulder, CO, in his free time, he enjoys the simple pleasures of life, like stretching, reading, and playing with dogs.
THE “CREDIT ” GUY
Mark's career is multi-faceted; director with a Fortune 50 corporation, co-founder of a healthcare technology start up, and owner of his own retail business. In his retail business Mark experienced frustration with the merchant service industry that led him to search for a better approach to accepting credit cards. Since 2008 Mark has worked to help business owners navigate and save within this often-confusing industry.
He lives in Boulder with his wife, daughter, and two mischievous cats.
Ginger is Lee's 3 year-old Red Heeler. Without her (and her rambunctious personality), none of this would have ever happened.
Meet the Peeps! - the people that keep it all running smoothly
We are all based out of Boulder, Colorado.
Did you know that you can't “own” a pet within the City of Boulder? Technically, you are a pet guardian.