Year in Review: A 2025 Gingr Product Recap for Pet-Care Businesses

At Gingr, our mission is simple: help pet-care businesses thrive with software that works as hard as you do. In 2025, we delivered some of our most meaningful product updates yet, focused on driving recurring revenue, streamlining operations, improving security, and elevating the pet parent experience.

From powerful new memberships and packages to smarter analytics and smoother booking flows, here’s a look at the biggest Gingr enhancements from 2025 and how they help you do more with less busywork.

Fuel Predictable Revenue with Memberships & Enhanced Packages

2025 marked a major milestone with the launch and expansion of Gingr Memberships, giving pet-care businesses an easier way to build recurring revenue and long-term loyalty.

Key highlights:

• Automated recurring billing (weekly, monthly, or annual)
• Flexible benefits like discounts, credits, or unlimited services
• $0 memberships with optional signature requirements
• Memberships purchasable directly in the Pet Parent Portal and mobile app
• Prorated benefits and streamlined renewals

The result is more predictable income, fewer manual renewals, and stronger customer retention, all managed seamlessly in Gingr.

Enhanced Packages & Subscriptions

Packages received a major upgrade in 2025, unlocking more flexibility and revenue opportunities.

What’s new:

• Combine reservation credits and services into a single package
• Offer packages and subscriptions (one-time or recurring)
• Share packages across multiple locations
• Use rate groups to manage pricing at scale
• Sell packages in the Pet Parent Portal and mobile app

Packages now work harder for your business by simplifying checkout for pet parents, all while giving you more control over pricing, reporting, and promotions.

Smarter Evaluations & Safer Booking Workflows

Evaluations were enhanced to help pet-care businesses standardize onboarding and ensure the right pets are booked into the right services.

Key benefits:

• Standardized interview and evaluation workflows
• Clear approval statuses tied directly to pet profiles
• Booking restrictions based on evaluation results
• Controlled staff permissions and overrides
• Streamlined booking experience in both the Mobile App and Customer Portal

This is an especially useful tool for daycares, training facilities, and grooming businesses that need safety, clarity, and consistency without slowing down bookings.

A Better Booking Experience for Pet Parents

Throughout 2025, we made meaningful improvements to reduce friction and speed up self-service online booking.

Improvements include:

• Booking category selection first (Boarding, Daycare, Grooming, Training, Evaluations, and more)
• Fewer clicks with auto-selected options when only one choice exists
• Cleaner service displays in your preferred order (not alphabetical)
• Faster checkout and fewer booking errors

The easier it is for pet parents to book, the less time your team spends on admin, and the more revenue opportunities you unlock.

Gingr Business Analytics: Clearer Insights, Better Decisions

Data shouldn’t be hard to access or hard to trust. In 2025, Gingr Business Analytics delivered deeper insights for growing businesses.

What pet businesses love:

• Cross-brand and cross-location reporting
• PowerBI-based dashboards
• Location-based permissions for staff
• Easy filtering, drill-downs, and exportable data

Whether you’re managing one location or many, GBA helps you spot trends, track performance, and make confident, data-driven decisions.

Stronger Controls for Multi-Location Teams

As more Gingr customers expand, 2025 brought powerful tools for multi-location management and security.

Notable updates:

• User access restrictions by location (invoices, search, store credit, notes, agreements, reporting)
• Location-specific agreements and reporting
• Location-aware employee notes and search results
• Store credit controls by location

These updates reduce errors, protect sensitive data, and help teams move faster—especially during busy seasons.

Digital Whiteboard & Workflow Enhancements

Daily operations got smoother thanks to updates that help teams stay aligned in real time.

Highlights:

• Digital Whiteboard trigger updates for faster checkout
• Improved webcam integrations
• Clearer capacity and approval messaging
• Performance and reliability improvements across the platform

Small changes with big impact, especially on high-volume days.

Payments, Infrastructure & Stability Improvements

Behind the scenes, Gingr invested heavily in infrastructure and performance throughout 2025.

Improvements include:

• Infrastructure upgrades for speed and reliability
• Ongoing API enhancements and stabilization
• Stripe Capital integration
• Convenience Fees to help offset payment processing costs
• Clearer, more accurate payment workflows and reporting

All designed to keep your system fast, secure, and dependable when you need it most.

Broadly for Gingr: Your AI-Powered Growth Partner

In 2025, Gingr users unlocked even more value from our seamless integration with Broadly by Vendasta, transforming online reputation management into a powerful, always-on growth engine. Broadly's latest updates help more pet parents find you, choose you, and book with confidence.

With AI-powered functionality, the following actions are automated:

• Reply instantly to new inquiries so you never miss a lead
• Book appointments while you focus on the animals
• Follow up automatically to keep your schedule full
• Post to social media to keep your business top of mind
• Request reviews from happy customers
• Manage conversations from one central inbox

Broadly integrates directly with Gingr to automate one of the most impactful growth drivers for pet-care businesses: reviews.

As a Gingr customer, you can receive:

• Preferred partner pricing with Broadly by Vendasta
• Access to a dedicated product expert to tailor the setup to your business
• A fully integrated experience that works alongside your existing Gingr workflows

Looking Ahead

Every feature released in 2025 was built with one goal in mind: helping pet-care businesses save time, increase revenue, and build customers for life.

And we’re not slowing down. With exciting updates ahead, from mobile enhancements to loyalty and rewards, we can’t wait to keep growing alongside you.

Ready to Explore What’s New?

Log into your Gingr app to start using these features today! Not a customer yet? Book a personalized Gingr demo and see how our 2025 updates can support your business now and as you grow.