Webinar Recap: Highlights from "Pawsitively Better Records with Gingr"

As a pet-care business, you're surrounded by information every day, from vet records to ever-changing client information. Keeping track of things can feel difficult (if not im-pawsible). 

In our latest webinar, we showcased how Gingr's features help pet-care businesses streamline the tracking of medications, meals, and belongings for a more organized and seamless operation. From simplifying feeding schedules to enhancing customer communication, Gingr offers comprehensive solutions to everyday challenges in pet-care management.

Whether you missed the webinar or just need a quick refresh, check out the full recap here:

Tracking Medications and Meals

Efficient tracking of feeding and medication routines is a cornerstone of quality pet care. Gingr allows businesses to establish detailed feeding and medication schedules, including exact times, portions, and special notes (e.g., owner-provided food or specific medication types). Managers can also choose to enable charges for house-provided food or medication administration, adding a seamless billing component to the process.

Through Gingr’s feeding and medication reports, staff can easily log updates such as whether a pet ate all, some, or none of its meals or if a medication dose was successfully administered. Notes and timestamps ensure every detail is recorded for accountability and reference, simplifying communication across teams and with pet parents.

A key highlight is the ability to save feeding and medication information for future visits. This functionality ensures consistency and convenience, although verifying details at check-in remains essential to keep records accurate.

Managing Belongings for Seamless Check-Ins and Checkouts

Pet belongings, from leashes to bedding, are often a source of confusion during check-ins and checkouts. Gingr’s belongings management tools simplify this process by enabling businesses to record, track, and assign items to specific storage areas.

Features include:

• Customizable storage areas like cubbies or lockers.
• Detailed records of belongings with the ability to attach photos for reference.
• Automated alerts during checkout to prevent items from being forgotten.

These tools not only keep operations organized but also build trust with pet parents by providing a transparent record of their pets’ items during their stay. For convenience, belongings can also be recorded via Gingr PreCheck forms submitted by pet parents before drop-off.

Enhancing Records with Icons and Alerts

To ensure critical information isn’t overlooked, Gingr offers icons and alerts that integrate seamlessly into daily workflows. These can notify staff about feeding, medication, belongings, and incident reports at key moments like check-ins and checkouts. For example:

• A green icon signals that belongings have been recorded, while a gray one indicates they haven’t.
• Checkout alerts remind staff to return items such as food bags or beds.

This added layer of visibility helps streamline operations while enhancing the overall client experience.

Gingr’s robust reporting options make it easy to access historical data. Whether confirming a feeding schedule from a past reservation or generating a belongings report for all pets departing on a given day, these tools ensure that businesses always have access to the information they need.

If you have questions or need assistance with any of the features discussed, Gingr Support is here to help. Stay tuned for future webinars packed with tips and tools to elevate your pet-care business!

Ready to manage pet and pet parent records like a pro? Get a Gingr demo!

Missed the webinar? Watch the full recording here.

For more resources on records management, check out these learning links:

• Set Up Belonging Areas

• Medication Schedule Settings

• Capture Belongings Using Gingr PreCheck

• Enter Belongings at Check In