When Meaghan Summerbell and their co-owner, Emma, decided to take a leap of faith and open Urban Pawsibilities, they had one goal in mind: to create a safe space for dogs that other facilities might turn away. The two close friends, who met while working at a boarding facility, quickly bonded over their shared passion for training. After going separate ways to build their own training businesses, a few conversations sparked the idea of something bigger. In May 2021—right in the middle of the pandemic—they opened Urban Pawsibilities, the largest dog training facility in the Portland Metro area.
Running a facility like Urban Pawsibilities requires more than just expertise in dog behavior—it demands organization and efficiency. Having used Gingr for a decade, Meaghan knew it was the right choice for their business. “I had set up my previous company with the software and liked it,” they say. But it wasn’t until they fully embraced Gingr’s customizable report cards that they realized just how much smoother their daily operations could be. “We used to send out all of our training reports via email and Google Docs," Meaghan says. “Once we realized how much we could customize our report cards to make everyone’s jobs easier, provide clearer documentation, and streamline our day-to-day processes, our lives got much easier!”
Report cards remain Meaghan’s favorite Gingr feature, but they also appreciate the ability to track edit histories and see when emails have been received or read. These tools help the Urban Pawsibilities team stay on top of communication and provide an even better experience for their clients.
For Meaghan and Emma, Gingr isn’t just software—it’s the backbone of their operations. “Our business is very dependent on Gingr at this point. We use it for everything. It helps us stay organized, makes the lives of our staff and clients easier by having everything in one place. The ability to customize things is what really sets Gingr apart in my opinion.”
At Urban Pawsibilities, every dog gets a chance to learn, grow, and thrive. And with Gingr by their side, Meaghan and their team can focus on what they do best: changing lives, one dog at a time.
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