One of the most essential parts of running a successful pet-care business is record-keeping. Accurate, well-organized documentation helps optimize operations and keep your facilities as stress-free as possible. From managing team notes to logging feeding routines, tracking belongings, or staying up-to-date on immunizations, Gingr provides robust tools to streamline the process and help your team stay on the same page.
Out latest webinar was full of insights and practical examples of utilizing our solutions in your day-to-day. We're excited to share a recap of what was covered, including helpful tips and reminders to make the most of Gingr's features.
We began by exploring two internal tools that help your staff stay aligned: employee notes and incident reports.
Think of employee notes as a digital logbook for your staff. These notes are for internal use only—customers won't see them unless you choose to share them. They're a great way to track grooming preferences, behavioral quirks, or even owner communication nuances.
Each note is:
You can create custom categories to fit your business's workflow. For example, facilities might add categories like "Feeding Preference," "Owner Notes," or "Medication Alerts."
Pro Tip: You can enable a clipboard icon to display on pet profiles, giving staff an easy shortcut to review or add notes.
Pet parents often bring toys, blankets, bowls, or beds with their pets. But keeping track of these items—especially when managing dozens of reservations—can get tricky.
With Gingr, you can:
These records help avoid confusion at checkout and make your operation feel more professional and attentive.
Proper feeding and medication administration are among the most critical services you offer, and Gingr makes it easy to stay organized.
You can input a pet's feeding and medication schedule directly in their profile:
These inputs then feed into daily reports that staff can use during care.
Using the Feeding Report or Medication Report, staff can:
Reports are automatically timestamped and attributed to the staff member who made them, ensuring a reliable history for each pet.
Pro Tip: Gingr allows you to set up pricing rules to apply charges to feeding or medication events, helping you monetize time-consuming tasks.
Health compliance is non-negotiable in pet care, and Gingr helps keep you in control of immunization tracking.
Each pet's immunization record is color-coded:
With this system, you can:
Focus less on follow-ups and more on providing excellent care, while reducing liability concerns.
Even small inconsistencies in check-in or checkout times can result in billing errors or miscommunication. Gingr timestamps the moment you click "check in" or "check out," but you can always edit these later.
For example:
Accurate timestamps ensure your billing stays fair and that you have clear records to refer back to in case of disputes.
During the webinar, we received great questions from attendees, including:
Want to explore more? Here are the official support articles that dive deeper into each feature discussed:
Thanks again to everyone who joined us! Be sure to keep an eye on your inbox and the Gingr blog for announcements about upcoming webinars. Until next time—happy record-keeping!
Missed the webinar? Watch the full recording here.