Comprehensive, integrated features
From the start, we built user-friendly features based on our experience running a busy dog daycare and boarding facility. We continue to release new features based on the feedback & needs of over 3,000 kennel techs and business owners using Gingr.
Gingr is a streamlined all-in-one solution. No 'modules' to navigate. It's all integrated.
Pet and client management
Easily find client and pet information and improve customer service with streamlined tracking of information.
- Customize your registration forms and pet forms
- Pet and client photos for easy identification
- Easily find animal/owners with predictive search fields
- Automatic warnings for expired vaccinations, unsigned forms, incidents, allergies, and medical alerts
- Automatic reminders sent to customers for reservations and vaccination expirations
- Customizable (icon+color+name) animal tags/icons
- Upload unlimited files to customer accounts
- Receive faxes & emails (with attachments) directly into Gingr**
- Barcode key-tags for clients
- Incident reports
- Temperament designations
- Send faxes**
- Log phone calls
Less phone tag, less paperwork. Many of our customers achieve over 90% online booking, saving them hours of staff time each day.
- Mobile-friendly online customer 'portal' for account set-up and reservation/appointment requests
- Easily link from your website
- Manage reservation requests for multiple locations
- Brand your portal with your logo, contact information, etc.
- Electronically signed agreements stored in client profile
- Customers can update pet information easily.
- Customers can upload vet records
- Customers can view photos and videos of their pets
- Customers request reservations/appointments
- Confirm reservations with auto-generated emails and SMS*
- Auto-wait list when you are already at capacity
- Customers can pre-pay deposits.
Streamline and never lose track of reservations, capacity limits. Speed up check-in and check-out procedures to improve customer service and reduce staff time and costs.
- Manage capacity by reservation type, overall facility capacity and special dates
- Recurring and multiple reservation scheduling
- Wait list management
- Auto-reminders sent to customers before reservation start-date
- Easy 1-click check-In, 1-click check-out (with package credit)
- Auto-alert if expired vaccinations at check-in
- Quick check-In multiple pets from multiple owners, and for walk-in customers
- Optional check-in questions to prompt your staff to check the details
- Auto-print run-cards
point of sale
- Automate pricing rules for multiple pets, late check-outs and peak holiday rates (and many more)
- Customize your coupon system
- Flexible pre-paid packages/punch-cards (with expiration)
- Barcode scanner integration
- Integrated credit card payments for fast processing
- Recurring package subscriptions
- Save customer credit card info securely encrypted
- Electronic signature capture for credit card
- Self-tip capture
- Financial reports
- Automatically emailed receipts
- Integrate with printer-cash drawer combination
- Easily change reservations right from the calendar with drag-and-drop functions
- Easily manage lodging transfers/split reservations across multiple runs, even manage multiple pricing across runs
- Same-day lodging management for pets leaving and checking in
facility / apppointment Calendar
- Manage appointments for groomers and trainers
- Daily, weekly and monthly views
- Drag and drop appointments to reschedule, or re-assign to another specialist
- Schedule appointments right from the calendar
- Open appointments to view details, mark as complete.
marketing & Engagement
- Integrated marketing features
- Easily send marketing emails to sortable groups of customers (expired vaccinations, no recent reservations, etc)
- Create and send photo, video, and text Report Cards via email and SMS*
- Open/Click/Bounce rate analytics on all emails
- Branded customer-facing site for customer account management
- Automatic customer vaccination reminder email
- Customizable and robust post check-out surveys
- Multi-location marketing functions
- Track efficacy of ad campaigns w/ custom phone numbers**
- Employee time-clock
- Employee notification system
- email, text (SMS*), push to device and in-browser
- Comprehensive user permission management
- Employee to-do lists
- Daily checklist
- Commission reports
- Feeding, Medication & Weight reports (both in-app and printable)
- Weekly stats email for owners
- Financial reporting for easy entries into accounting software
- Print or export to excel
Integrate with other software
- Access all your data on-the-go, from any internet connected device.
- Automate push-notifications to your mobile device.
*Included in USA & Canada only. Other countries may incur additional fees. ** USA & Canada Only. An additional charge of $50/year will apply so you have a dedicated phone number for faxes.